AwarenessFood Allergy

Allergen Awareness for Restaurant & Takeaway Staff

Practical staff awareness training with assessment and certificate of completion

£9.99
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Assessment included
Completion certificate

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Assessment includedDownloadable completion certificateLearn at your own pace
4.8(14 reviews)
45 minutes
25 questions
11 modules
Pass mark 85%
£9.99
one-time payment

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  • Certificate on completion
  • Study on any device
  • Unlimited retakes

What You'll Learn

Explain what happens when an allergen order goes wrong
Describe the difference between an allergy, an intolerance and coeliac disease
Recognise why a small trace can be enough
Name the 14 allergens that must be declared under UK law
Spot where each one hides on a typical menu
Recognise the ones staff most often miss
Take an allergy order properly
Use words that keep both the customer and the business safe
Know what you must never say
Find allergen information quickly
Handle recipe changes and substitutions correctly
Know who to ask when the answer isn't written down
Explain what cross-contact is and how it differs from cross-contamination
Identify the main ways allergens move around a kitchen
Apply the controls that prevent it
Follow a safe step-by-step process for preparing an allergen order
Handle the fryer problem honestly
Keep the order identified all the way to the pass
Pass an allergen order to the kitchen reliably
Serve it without introducing an allergen at the last moment
Handle a table where only one person has an allergy
Handle an allergy on a phone or counter order
Manage allergen orders through delivery platforms
Label and package a takeaway allergen order correctly
Explain what PPDS food is
State what must be on a PPDS label
Identify which items in your own business are PPDS
Recognise the signs of a mild and a severe reaction
Take the correct immediate action
Know what to do afterwards
Apply what you have learned to realistic shift situations
Recognise the point at which each scenario goes wrong

Course Overview

Practical allergen training built around what actually happens on a shift: taking the order, checking the recipe, keeping the order safe through the kitchen, and handing it over. Written for restaurants, takeaways, fish and chip shops and food counters. Awareness training with an assessment and a certificate of completion — not a regulated qualification.

Course Modules

11 modules

Also preparing for other food roles?

Get all 3 job-starter courses for £24.99

The Restaurant & Retail Job Starter Bundle combines this course with the other relevant kitchen, allergen and retail food-safety courses. Complete each course separately and receive a completion certificate for each one.

Who is this course for?

Restaurant, takeaway, café and other customer-facing food staff.

What does this course provide?

Designed for restaurant and takeaway teams who need practical allergen awareness, including the 14 regulated allergens, cross-contact prevention and communicating allergen information to customers.

Price
£9.99 one-off
Study format
Online and self-paced
Assessment
25 questions; 85% pass mark
Completion evidence
Downloadable PDF certificate after passing

The Food Standard provides independent awareness training. This course is not presented as a regulated qualification, government approval or an employment guarantee. Employers remain responsible for deciding what training is appropriate for a role and their food-safety procedures.

Assessment & Certification

25
Questions
85% (22/25)
Pass Mark
45 minutes
Duration

After completing all course modules, you'll take a multiple-choice assessment. Pass with 85% or above to instantly download your completion certificate from The Food Standard. Unlimited retakes included.

Course Details

  • LevelAwareness
  • Duration45 minutes
  • FormatOnline, self-paced
  • Modules11
  • Assessment25 questions
  • Pass Mark85%
  • CertificateInstant PDF download
  • AccessLifetime
The Food Standard — Practical Workplace Awareness Training
This is a practical awareness course. It is not a regulated qualification or government-approved certification.

Need to train your team?

Train multiple staff members with simple online awareness training. Ideal for cafés, takeaways, kitchens, food production teams and food businesses.

5 learners
from £39.99
10 learners
from £69.99
25 learners
from £149.99
  • All courses included
  • Simple online enrolment
  • PDF certificates for every learner
  • Ideal for staff onboarding

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